Tugas dan Tanggung Jawab Admin Online
Tugas admin online yang utamanya adalah mengelola media-media online yang dimiliki perusahaan. Mulai dari membalas komentar yang masuk, melayani calon konsumen yang bertanya-tanya tentang produk. Namun masih ada beberapa tugas dan tanggung jawab lainnya yang harus diemban oleh seorang admin online, berikut ini beberapa tugas dan tanggung jawab seorang admin online.
Acquisitions and merger
The company's rapid growth triggered a chain of acquisitions and partnerships. In 2016, Gojek announced acquisition of two engineering startups based in India, C42 Engineering and CodeIgnition,[48] and established a development centre in Bangalore, India.[49] They also acquired Leftshift, an Indian mobile application developer,[50] and Pianta, an Indian home healthcare startup.[51]
In 2017, Gojek acquired Loket.com, one of Indonesia's biggest online ticket booking and event management system company.[52] In the same year, it acquired three large network fintech firm in Indonesia; Kartuku, Midtrans, and Mapan, in order to expand its payments business.[53][54]
In January 2019, Gojek acquired a majority stake in mobile wallet Coins.ph.[55] Gojek later sold its stake in Coins.ph in 2022 to former Binance chief financial offider Wei Zhou for $200 million.[56]
In June 2019, Gojek acquired AirCTO, an AI recruiting platform based in Bangalore, India.[57]
In March 2020, Gojek confirmed to acquire Moka, the leading SaaS Point of Sales provider in Indonesia. The talks had been in discussion since 2019 and finalized in March 2020.[58]
In December 2020, Gojek was reportedly in talks with Grab to combine their businesses in what would be the biggest Internet merger in southeast Asia.[59]
In February 2021, Gojek was reported to be close to a merger with Tokopedia, shortly before publicly listing in the U.S. and Indonesian stock markets.[60]
On 17 May 2021, Tokopedia and Gojek confirmed a merger with the establishment of a new entity, GoTo.[61] The establishment of GoTo would make it one of Southeast Asia's largest technology conglomerates.[62] GoTo's gross transaction volume (GTV) was over $22 billion in 2020, across more than 1.8 billion transactions.
In July 2021, AirAsia announced that the company will be acquiring Gojek's business in Thailand via an all-stock deal.[63] Upon the acquisition, Gojek will hold a 4.76% stake in AirAsia's superapp business.[64]
In 2016, it announced a collaboration with Blue Bird, a major Indonesian taxi company.[65] The same year it launched Go-Car, expanding ride-hailing from motorbike fleet to cars, and launched Go-Auto, providing on-demand mechanic services. By August 2016, it had become Indonesia's first online transportation system.[34]
In running their GPS, it partnered with Google Maps.[66] Other partnerships include entertainment; Google Play and MNC Vision. Bill Payment; AEON Credit Service & Suzuki Finance Indonesia. And the national electricity provider PLN, as well as the national health insurance BPJS Kesehatan.[67]
In February 2019, Garuda Indonesia CEO Ari Ashkara told Reuters that Garuda is in advanced discussions with Gojek for the delivery of products sold on Gojek across 17,000 Indonesian Islands.[68]
In August 2019, the Wall Street Journal reported that Gojek had held "preliminary talks" with Amazon on a partnership that would involve the retail giant making a sizable investment in Gojek to tap into the company's delivery infrastructure in order to expand Amazon's market reach in Indonesia.[69]
In September 2020, Gojek announced a partnership with Unilever. As part of this collaboration, Gojek partners with Unilever through the recently launched GoToko. GoToko is a B2B digital platform that connects micro, small and medium enterprises (MSMEs) in Indonesia with leading consumer goods companies. This cooperation allows MSME players to use GoToko to access a complete range of daily necessities products from various brands, including Unilever, at competitive prices and affordable shipping costs.[70]
A research study reports that the average income of full-time driver partners (Rp 3.48 million per month) is 1.25 times higher than the average minimum wage in Indonesia (Rp 2.8 million per month). The average income of driver partners (Rp 3.31 million) is higher than professional employees in general (Rp 3.10 million for transportation sector employees; Rp 2.34 million for industrial sector employees; Rp 2.66 million for staff employees).[71]
As per Temasek Digital's YouTube channel, Gojek has contributed an estimated Rp 9.9 trillion (US$732 million) annually to the Indonesian economy.[72]
Another research article reported that Gojek contributed Rp 8.2 trillion annually into the Indonesian economy through the income of driver partners, an additional Rp 138.6 billion per month are contributed into national economy since SME merchant partners join Go-Food, and Rp 1.7 trillion into Indonesian economy through the income of SME merchant partners.[73][74]
On 22 July 2019, Gojek unveiled a new logo. Its new icon, which nicknamed as "Solv", symbolized Gojek's transformation from being a ride-hailing service to become a super app that provides a variety of smart ways to eliminate hassles.[75]
Membangun dan Menjaga Interaksi dengan Followers
Kamu juga harus mampu membangun dan menjaga interaksi dengan followers. Seperti membalas komentar, direct message, termasuk menanggapi komentar negatif yang masuk. Kamu harus bisa menangani berbagai situasi dari netizen. Membangun dan menjaga interaksi di media sosial juga teramat penting karena agar membangun citra perusahaan yang baik.
Menjaga Komunikasi yang Baik
Dalam bisnis, komunikasi yang baik adalah kunci kesuksesan untuk memenangkan hati pelanggan. Tidak jarang banyak pelanggan yang tertarik dengan produk karena merasa komunikasi yang terjalin begitu baik.
Hal ini menjadi tugas dan tanggung jawab admin online shop. Mereka harus menjaga komunikasi yang baik kepada semua pelanggan agar terbentuk relasi.
Sonora.ID - Tahun 2022 adalah tahun bagi mereka yang memiliki shio macan dengan elemen air. Lantas, apa pekerjaan paling cocok bagi pemilik shio macan air?
Salah satu pekerjaan yang paling cocok bagi pemilik shio macan air adalah aktor. Macan disebut sebagai "raja binatang" di Cina, biasanya menjadi pusat perhatian. Mereka dilahirkan dengan keterampilan kepemimpinan dan mereka dihormati oleh orang lain.
Dengan demikian, shio macan cocok untuk karier apa pun dengan posisi sebagai pemimpin. Macan akan menghadapi 'tahun tanda lahir' (benmingnian本命年) pada tahun 2022.
Baca Juga: Cuma Karena Wataknya, 3 Shio Ini Berpotensi Sekali Jadi Orang Tajir Melintir
Macan air diperkirakan akan menghadapi banyak tantangan ketika tahun kelahiran mereka berulang setiap tahun kedua belas.
Mengenakan warna merah akan membawa keberuntungan di tahun tanda lahir bagi pemilik shio macan air.
Pekerjaan paling cocok shio macan air
Berikut 11 pekerjaan paling cocok untuk shio macan air adalah;
Baca Juga: Dikenal Pintar dan Banyak Raih Prestasi, 4 Shio Ini Pencetak Generasi Emas Masa Depan
15 Desember 2024 19:02 WIB
15 Desember 2024 18:54 WIB
15 Desember 2024 18:49 WIB
15 Desember 2024 18:40 WIB
Indonesian technology company
Gojek's current logo, nicknamed as "Solv", used since 13 December 2022
PT Gojek Indonesia (stylized in all lower case and stylized j as goȷek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta. Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood. Valued at US$10 billion today, Gojek has transformed into a super app, providing more than 20 services.[2][3]
Gojek operates in 5 countries: Indonesia, Vietnam, Singapore, Thailand, and the Philippines (through the acquisition of Coins.ph).[4][5][6][7][8] Gojek is the first Indonesian unicorn company[9] as well as the country's first "decacorn" company.[10] It is the only company in Southeast Asia that is included in Fortune's "50 Companies That Changed the World" in 2017 and 2019, ranked at 17 and 11, respectively.[11] As of June 2020, it has about 170 million users throughout Southeast Asia.[12]
On 17 May 2021, Gojek and Tokopedia announced the completion of their merger and established a new holding company, called GoTo.[13][14]
Gojek has won financial backing from investors including Astra International, Blibli, Google, Facebook, PayPal, Mitsubishi, Sequoia, Northstar Group, Temasek Holdings, KKR, Warburg Pincus, Visa, Parallon, Siam Commercial Bank, Tencent, JD.com, meituan.com, and Capital Group, among others.[15]
The name Gojek comes from the term “Ojek” or motorbike taxis[16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers.[17] Gojek app was launched in January 2015,[18] and in less than two years, the app racked up nearly 30 million downloads.[19] Gojek has partnered with Singapore's biggest bank DBS.[20]
Gojek was co-founded by Nadiem Makarim and Michaelangelo Moran. Nadiem, a native Indonesian, holds degrees from Brown University and Harvard Business School. He worked at McKinsey and Co. consulting for three years[21] before starting Gojek from a tiny call centre with only 20 ojek drivers, who later became recruiters.[22] As a loyal ojek user, Nadiem discovered that ojek drivers spend most of their times waiting for customers, while customers waste time walking around looking for an available ojek. Gojek was built to solve this problem, by providing a platform where drivers and riders can connect efficiently and allowing those drivers to improve their income.[23] The other co-founder and long time high school friend, Michaelangelo Moran, aside from serving as the company's Brand Director, is also known for designing the company's first iconic logo and branding the whole company.
As of May 2018, the app offers 18 services,[24] with 2 upcoming new services in the online content business,[25][26] which makes for a total of 20 on-demand services under one platform. Being an Indonesian-run startup played to Gojek's advantage in navigating the local regulatory environment, as well as understanding the local market. This enabled them to bundle features into its app that better suit both local drivers and local consumers.[27] Gojek recruited 100 new graduates in engineering domain from India in 2017.[28]
In 2020, the company launched GoStore, a solution that helps local micro, small, and medium-sized enterprises (MSMEs) set up online stores with ease.[29][30]
Gojek's journey in becoming a unicorn startup started in late-2014 when it secured its first financing round from NSI Ventures (now Openspace Ventures), the venture capital fund in the Northstar Group.[31] Due to rapid growth in early 2015, Gojek attracted additional investments from Sequoia India[32] and Northstar's private equity fund.[33]
After closing a round of funding in August 2016 that raised up to $550 million,[34] two of Indonesia's biggest companies, Astra International,[35] and Blibli.com, invested in Gojek.[36] International investors include tech giants such as American firm Google[37] and Chinese Tencent,[38] along with the global investment company Temasek.[39] A survey revealed Gojek as the most popular ride-hailing app in Indonesia.[40] The company is valued at about $5 billion as of February 2018,[41] which exceeds the total market cap of all transportation companies in Indonesia Stock Exchange (IDX).[42]
In May 2018, it was announced that Gojek is investing $500 million towards its international expansion strategy.[43] In January 2019, the startup closed another round of financing for $2 billion. The total valuation of the company reached $9.5 billion.[44]
In March 2020, Gojek announced it has received $1.2 Billion in funding for its Series F round. The valuation it was seeking for was U$10 Billion USD.[45]
In June 2020, Facebook's messaging platform WhatsApp and PayPal announced they had invested in Gojek as part of the ongoing fundraising round. The size and nature of the investments were not disclosed, but they were described as "meaningful".[46][47]
Tips Menjadi Admin Online
Jika kamu tertarik menjadi seorang “mimin” yang baik dan bisa diandalkan oleh perusahaan. Tenang, kami punya beberapa tips menjadi admin online yang bisa kamu aplikasikan dalam pekerjaan sebagai admin online.
Merancang Konten yang Ditayangkan
Sebagai admin, kamu memiliki tanggung jawab untuk merancang konten yang akan diunggah ke media sosial. Kamu mungkin perlu melakukan riset tentang konten apa yang disukai oleh target audiens, mempersiapkan gambar atau video, lalu mengedit, hingga membuat caption yang sesuai dengan konten tersebut.
Kamu bisa membuat konten beraneka rupa, mulai dari seputar produk, promosi, kuis, dan masih banyak lagi.
Skill yang Harus Dimiliki Seorang Admin Online
Agar dapat menjalankan segala tugas dan tanggung jawab dengan baik, seorang admin online juga harus didukung dengan skill dan kualifikasi tertentu. Jika kamu tertarik untuk menjadi admin online, kamu harus memiliki skill berikut ini.
Menguasai Microsoft Office
Skill teknis seperti menguasai Microsoft Office juga harus dimiliki, walaupun basic, setidaknya kamu mengerti bagaimana cara mengoperasikannya. Hal ini diperlukan karena dari semua data pelanggan yang masuk semua akan diolah dengan Microsoft Office.
Ketelitian juga sangat diperlukan dalam pekerjaan admin online. Karena kamu juga akan bertanggung jawab terhadap pemesanan yang masuk, stok barang dimana hal tersebut membutuhkan ketelitian yang tinggi. Jika tidak teliti bisa-bisa kamu salah memberikan produk kepada pelanggan dan berujung komplain.
Saat ini semua perusahaan sudah memiliki akun media sosial untuk menunjang promosi dan membangun kedekatan dengan target pasar. Oleh karena itu, jika kamu ingin mendapatkan pekerjaan admin online pastikan kamu akrab dengan penggunaan media sosial. Kamu mengerti bagaimana bisa mengoptimalkannya untuk promosi.
Setidaknya itulah beberapa hal yang perlu kamu ketahui tentang pekerjaan admin online. Jika kamu sudah memantapkan hati untuk menjadi admin online, aplikasi KitaLulus punya banyak lowongan admin online yang bisa kamu lamar secara gratis, cepat, dan aman. Kamu cukup download aplikasinya di Play Store dan lakukan registrasi.
Perkenalkan saya adalah pengelola sebuah perusahaan provider internet yang masih skala kecil (baru) membutuhkan Aplikasi Back End dan Front End Pengelolaan Pelanggan Internet sistem Langganan Bulanan sederhana: Tabel Database sudah tersedia (MySql); - Tabel Pelanggan; - Tabel Transaksi Pelanggan; - Tabel User Akses (Level Privilage: Admin, Sales Officer, Sales Lapangan, Pelanggan, Teknisi); Aplikasi yang ingin dibangun adalah: 1. Back End yaitu: - Page Data Pelanggan (CRUD+Print+Filter) tetapi hanya bisa CRUD data yang dia input sendiri melalui user yang diberikan oleh admin, hanya user Admin bisa mengelola semua data pelanggan, dan admin bisa melakukan pengiriman pesan Whatsapp (WA) lewat aplikasi ke pelanggan, sales office, sales lapangan dan teknisi (cara pilih); - Cronjob : Broadcast...
Alasan Jasa Admin Online Penting
Peran admin online begitu peran bagi sebuah bisnis, seorang admin bisa meyakinkan calon konsumen yang tadinya merasa ragu menggunakan produk menjadi yakin. Jasa admin online juga sangat membantu sebuah bisnis untuk menjaga konsistensi layanan.
Ketika sebuah bisnis merambah digital, mereka harus melakukan segalanya serba cepat, termasuk dalam hal pelayanan. Pelayanan yang cepat menjadi tolak ukur pelanggan untuk memutuskan apakah mereka akan membeli suatu produk lagi atau tidak. Admin online bisa membantu agar layanan yang diberikan konsisten dan selalu responsif.
Kehadiran admin online juga membuat target penjualan terpenuhi bahkan meningkat karena pelayanan yang diberikan memberikan kepuasan pada pelanggan. Selain itu, adanya jasa admin online juga memperbesar pelanggan untuk loyal terhadap produk.
Hal ini karena admin membangun kedekatan dengan mereka, admin selalu siap menjawab dan merespons semua pertanyaan, komplain, hingga berbagai komentar di media sosial. Secara tidak langsung, kedekatan pun terbangun dan pelanggan merasa diperlakukan seperti teman.
